Platinum Heating & Cooling, LLC Guarantees

Installation Guarantees

25% Energy Savings Guarantee:

Select Furnace, air conditioners, and Heat pump systems come with a 25% energy reduction guarantee for the first year of service. If the system does not reduce heating and/or cooling costs by a minimum of 25% we will refund double the difference.

100% Money back guarantee:
We take full responsibility of our craftsmanship and our equipment. You test drive our system for the first year. If the system does not perform as well as we designed, we will do whatever it takes to fix it. Even if that means removing it and installing a new system, or even removing it and giving you a full refund.

No Lemon Guarantee:
If the heart of your furnace,(the heat exchanger) fails in the first 10 years we will replace the entire furnace. If the heart of your air conditioner or heat pump,(compressor) fails twice in the first five years we will replace the entire air conditioner or heat pump. This is at no cost to you.

Lowest Price, Best Value Guarantee:
You will receive the best value for your dollar. If you find a better price for the same equipment, installation, warranties, guarantees, and procedures, we will give you the difference plus $100. We only ask that the comparison be apples to apples.

Total Comfort Guarantee:
The system we design and install in your home will perform as promised, or we will do whatever it takes to correct it. Except in extreme circumstances your thermostat will not vary more than 2 degrees.

Property Protection Guarantee:
We respect your property. If any property is damaged during installation, we will repair or replace it to your satisfaction. All team members will use floor protectors at all times.

Parts and Labor warranties and guarantee:

We offer a variety of warranties. Some of the best warranties on the market are 10 year parts and 10 year labor. These warranties are from the manufacturer and are limited. We double cover the warranties we provide. Our warranties cover every part, 24 hours a day, 7 days a week. Warranties do require proper maintenance. To learn more on how you can easily maintain your system check out our Platinum Club Membership Program.

Don’t forget to ask about our Lifetime Unit Replacement Warranty!

For Service You Expect & Quality You Deserve
Call 479/245-HEAT (4328) or 479/245-COOL (2665

Arkansas State License 1613020 - Fully Insured

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